Legal Notice

All notices from CovertBags.com LLC to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to CovertBags.com LLC shall be made either by regular mail, sent to the address we provide on our Web site, or first class mail to our address at:
Delivery shall be deemed to have been made by You to CovertBags.com LLC five (5) days after the date sent.

Copyright Notice

All content appearing on this Web site is the property of:
CovertBags.com LLC
Copyright © 2016 CovertBags.com LLC. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2016 CovertBags.com LLC. All rights reserved.

Trademarks

All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by CovertBags.com LLC. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of CovertBags.com LLC or any third party, except as expressly granted herein.

Terms of Use

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. CovertBags.com LLC and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if CovertBags.com LLC believes that customer conduct violates applicable law or is harmful to the interests of CovertBags.com LLC and its subsidiaries.

Privacy Policy

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. CovertBags.com LLC and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if CovertBags.com LLC believes that customer conduct violates applicable law or is harmful to the interests of CovertBags.com LLC and its subsidiaries.

Shipping and Delivery

The customer is responsible for all shipping costs unless otherwise stated. We primarily ship packages via USPS and UPS methods. Complete orders will ship within 6-36 hours. While we make every attempt to ship the day of your order, the following business day (Mon-Fri), there is no guarantee of this. We also cannot guarantee that your package will arrive in any particular time frame. There are instances where UPS or USPS will delay the shipment of a package due to unforeseen events. If your package has been delayed beyond its scheduled delivery time, we will not be able to refund any shipping charges. Please be aware that UPS and USPS do not have any guarantees as to the delivery time of a ground package.

If a customer is in receipt of merchandise that was drop-shipped (merchandise from one of Covertbags.com's distributors shipped directly to the customer), it is the customer's responsibility to contact Covertbags.com regarding the drop-shipped merchandise. We will not be held liable for issuing refunds and/or exchanges on any drop-shipped merchandise that a customer has chosen to return to the distributor. In addition, Covertbags.com will not be held liable for any missing or damaged items that the customer has chosen to return to the distributor. Furthermore, if drop-shipped merchandise has been returned to the distributor by the customer, Covertbags.com reserves the right to end all further assistance and proceedings regarding the customer's order. All drop shipped merchandise must be returned to Covertbags.com, not to the manufacturer.

Should a package be lost or damaged, it is the customer's responsibility to report the loss to Covertbags.com so that the problem may be addressed in a timely manner. Lost UPS packages must be reported within 30 days of the original ship date of the package. Lost USPS packages must be reported within 90 days of the original ship date. The postal service will not allow us to open a USPS claim before 45 days from the original ship date. If you feel that your USPS package has been lost, you must submit your concern in writing so that we may open a claim with the postal service. Please be aware that claims cannot be opened after 90 days, and Covertbags.com assumes no responsibility for claims made after these time periods. Please note any shipment that goes out via Standard Shipping or UPS SurePost may not be rerouted by Covertbags.com after the package is in transit.

Entered Wrong Info/Address at time of order: It is up to the customer to make sure to provide the correct information at time of order, including for selection of product, color, size, etc.,

Please contact Covertbags.com as soon as possible at orders@covertbags.com and include your order number. Your order number is found on your receipt of order emailed to you at time of order placed. We will make every effort to correct before shipping, but if it goes into shipped status we cannot make the changes thereafter.

International

At this time we do not ship to any international destinations outside of the U.S. except to APOs and FPOs.

Sales Tax

CovertBags.com LLC charges sales tax for merchandise ordered on this Web site for all orders within the state of Lousiana, based on the applicable state sales tax rate and the location to which the order is being shipped.

Orders and Order Cancellation 

  • All orders are shipped within 6-36 hours, except for orders placed on Fridays and Saturdays
  • Payment methods are captured and authorized at time of placing order
  • Orders received Sunday through Thursday will ship within 6-36 hours
  • Orders cancelled after placed in shipping status cannot be cancelled and only returned in unused condition in original packaging (See Return Policy below)
  • Once product has been received and logged back into inventory your payment method will be refunded as soon as possible as long as product return meets our Returns Policy criteria below

Returns Policy 

COVERTBAGS.COM's return policy is "If you are not 100% satisfied with your Covertbags.com purchase, you may return your order to us for a full refund or store credit of product price within 180 days of your original purchase.

***For credit card refunds to your original card returns must be made within 30 days of original purchase.***

***Original Shipping and Handling fees are non-refundable***

***Please note that returned items must be unused and as they were received in their original packaging.***

We think our Returns Policy is pretty customer friendly, but there are of course a few reasons we would not be able to accept a return. Here are a few exceptions to our Returns Policy: 
  • Obvious wear & tear such as scratches or dents on any merchandise
  • Any intentionally altered, cut, or modified product
  • Dirt, sand, sun and/or water damage, antiperspirant stains, makeup, animal fur, etc.
  • Obvious odors such as cigarette smoke, perfume or colognes, etc.
  • Protective Packaging or original packaging that has been defaced in any manner, or is absent upon return.
  • Related warranty paperwork, inserts, attached coupons and/or instructions pamphlets are absent.
  • Due to the nature of body armor products, all sales are final. No returns are accepted after the order has been placed. Please contact us prior to placing your order to address any concerns or questions.
  • Custom made items are not eligible for return.
  • RETURNS FOR DEFECTIVE PRODUCT: Please contact returns@covertbags.com Each product manufacturer has different policies, and some may need to be returned direct to manufacturer. We will help you along with this or handle it in-house for you
  • EXCHANGES: You can make an exchange within 180 days of your original purchase as long as your exchange meets all the criteria listed above. You can place a new order, and then download and fill out the How to Return form below, and return your original item. Be sure to mark "EXCHANGE" on the form. After we receive your original order we will refund your original card used as long as it is within 30 days of your original purchase. Exchanges post dated 30 days after your original purchase will be for store credit only.


HOW TO RETURN

1. Download and fill out this RETURN FORM for ALL RETURNS

2. Mail to:

Covertbags.com LLC

Attn: Returns

4400A Ambassador Caffrey Pkwy

STE 224

Lafayette, LA 70508

3. If you need help or would like to check the status of a return email returns@covertbags.com or call 888.725.1126 M-F 9am-5pm Central Standard Time.


Warranties

The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. CovertBags.com LLC makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. CovertBags.com LLC SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL CovertBags.com LLC BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
-- OR Depending on State --
The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by CovertBags.com LLC.
The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. CovertBags.com LLC is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.
The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not CovertBags.com LLC.
The inclusion of material on this server does not imply any endorsement by CovertBags.com LLC, which makes no warranty of any kind with respect to the subject matter of the server materials advertised.
A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although CovertBags.com LLC tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.

Payment Options

You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). CovertBags.com LLC reserves the right to change its payment procedures at any time without prior notice to you.

Miscellaneous

VOID WHERE PROHIBITED: Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. CovertBags.com LLC and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.
GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of business registration of CovertBags.com LLC shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.
MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and CovertBags.com LLC with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and CovertBags.com LLC with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by CovertBags.com LLC. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.